Contact Us
				
				
Project Administration
				12th Floor, 167 Eagle Street, Brisbane Q 4000 
				Phone: 07 3225 3600 
				
				
Anne Mabardi or Nicole Youngman
				General Enquiries 
anne@acarp.com.au
				Report Purchase Enquiries 
nicole@acarp.com.au
				
                
Patrick Tyrrell
				Technical Project Enquiries 
patrick@acarp.com.au	 
				
				
				Program Management
				
				Suite 23, Level 9, 
				307 Queen Street, Brisbane Qld 4000 
                
				
Matt Fellowes
				Executive Director 
matt@acarp.com.au
				Phone: 07 3607 3824
				Mobile: 0429 341 853
                
				
Marilyn Keenan
				Levy Administrator 
accounts@acarp.com.au
				Phone: 07 3607 3825
                
				
				
				
Disclaimer
				
				This web site is deemed to constitute the set of web pages and associated material which:
				are contained within the same directory as the home page from which this disclaimer is displayed;
				are accessible either directly or indirectly from this home page;
				and have essentially the same "look and feel" as this home page.
				
				Please read this disclaimer carefully each time you access or use this website. In this disclaimer, “our” and “we” refers to both (a) Australian Research Administration Pty Ltd ABN 34 083 934 570 in its own capacity and as agent for ACRL and (b) Australian Coal Research Limited ABN 85 054 118 277.
				The content displayed on this website is our intellectual property. You may not reuse, republish, or reprint such content without our written consent.
				All information posted is merely for informational purposes, It is not professional or any other advice and is not intended as a substitute for professional advice. You must not rely on the contents of this website and you should obtain independent advice from a qualified person with respect to the information contained in this website. Should you decide to act upon any information on this website, you do so at your own risk.
				While the information on this website has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors.
				We reserve the right to change this disclaimer at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
				
				
Privacy
				
				The ACARP website collects non-personal data through the use of server-based "session variables", which we use to perform the shopping cart process.
				
				Note: ACARP session variables:
				
					- do not store any personal information,
- do not identify what other websites or pages you have visited,
- stores data that is not licensed or sold to third parties,
- expire and are marked for automatic deletion by your computer in 20 minutes from time of creation, or on the close of your browser.
				ACARP uses session variables on your computer for one purpose only:
				
				- ACARP collects report data in order to save you the task of transcribing report details to a manual form.
				
				Further information is available on request from 
				websitesupport@acarp.com.au
				
				
Security Policy
				
				When you make a purchase with a credit card we do not retain your details, this information is transferred directly to the bank via DirectOne Payment Solutions who then inform us when the transaction is confirmed by your bank.
				
				
Returns Policy
				
				ACARP has a 7 day product replacement policy and will replace the product, if the product is found to be faulty within 7 working days of its receipt.  If you require replacement product please contact nicole@acarp.com.au and include the details of your order including the Invoice Number.
				
				
Delivery Policy
				
				ACARP will dispatch Items within 5 business days for delivery by electronic download