ACARP ACARP ACARP ACARP
Open Cut

Improving Visual Communication of OH&S in Coal Mines

Open Cut » Health and Safety

Published: July 14Project Number: C22044

Get ReportAuthor: Jem Wallis, Geoff Denman | Cat.Dog Research and Creative

In the first stage of the project we looked at how visual OH&S communication is currently working at two coal mines in New South Wales. Our findings were consistent across both sites and provide us with some clear directions and working hypotheses.

 

We found that, beyond basic compliance signs, there is very poor recall of any OH&S visual communication. Quantitative data shows recall at these sites is an average of just 6.8 signs per miner. When one considers the total number of signs at these sites this number is low.

 

We believe this poor recall is due to the level of clutter (too many safety messages competing for attention with other signs); poor rotation (signs left in the same place for too long) and poor placement (signs placed in positions where they have low impact).

 

We also discovered that focusing on serious injuries rather than minor ones and the effect of any injury to a miner on his wife and kids are key communication areas likely to resonate most strongly with coal miners.

 

In the second stage of the project we examined how visual OH&S communication at two additional sites is viewed and how this compares with the results from the first stage.

 

At a macro level our findings show there is a good deal of consistency across these four coal mines which provides us with some clear directions and working hypotheses.

 

However whilst specific executional guidelines will be required there is a good deal all sites have in common. The results from stage 1 were validated in stage 2:

· In general there is very poor recall of OH&S visual communication;

· This is due to the level of clutter, poor rotation and poor placement;

· Focusing on serious injuries rather than minor ones and the effect of any injury to a miner on his wife and kids are key communication areas likely to resonate; and

· The role of peer-to-peer communication, real injuries and simple to the point messaging are all vital.

 

From these results we have developed a new idea for OH&S communication using our framework of the Insightful and Inspirational Truth.

 

The Insightful Truth is about searching for a relevant notion people already believe to be true; it is a key, basic human insight that motivates and explains why people act the way they do.

 

Across our research we found a common belief that accidents are the result of poor decisions often caused by moments of complacency. From here we developed the Insightful Truth - Years of experience and training can be all undone by just one moment of complacency or poor judgment.

 

From this insight we want to develop a broad idea which can be used to encompass very specific and different OH&S messages tailored to the requirements of individual sites. It needs to be something which can be used for MSD, Specific Hazards, Fatigue, Complacency, Driving related risk and so forth. We also want it to be something which reminds miners to stop and pause at critical moments even though the sign isn't there at the moment a potentially risky decision needs to be made.

 

In stage 3 of the project we examined different OH&S signs using this line and tested the concept at 4 mine sites.

 

Once the new OH&S visual communication has been developed it is important it is placed at points on site where it will cut through; only addresses specific hazards relevant to the site; is rotated regularly; and is supported by tool box talks or other verbal communication to drive home the key messages in the posters.

 

So the success of this project is not just about putting up a new sign. It is about initiating an OH&S media and communication strategy which utilizes the material we have developed; tailors it to the needs of the individual site and then implements it in a way which maximizes response using the guidelines we have developed.

Underground

Health and safety, productivity and environment initiatives.

Underground

Open Cut

Safety, productivity and the right to operate are priorities for open cut mine research.

Recently Completed Projects

C19024Establishing Ecologically Sustainable Mine Water Release Criteria In Seasonally Flowing Streams

Extreme rainfall conditions in the Fitzroy Catchment over an approxi...

C25030Coal Mine Open Pit Final Void Closure And Relinquishment - Addressing Uncertainty In Coal Mine Environmental Planning

This report addresses uncertainties faced by coal mine operators whe...

C27046Estimation Of True Deformation Vector From Slope Radar Monitoring

Slope deformation radar monitors are now widely used in open cut coa...

Open Cut

Coal Preparation

Maximising throughput and yield while minimising costs and emissions.

Recently Completed Projects

C27004Improving Coal Flotation With Oscillatory Air Supply

This report provides detailed information on coal flotation with os...

C25018Improving Solids Recovery And Moisture Reduction In Ultrafine Coal Dewatering

This report provides detailed information on fine coal dewatering in...

C27028Lab Froth Flotation Testing Guide With Coal Quality

Correct outcomes from laboratory froth flotation testing in coal bor...

Coal Preparation

Technical Market Support

Market acceptance and emphasising the advantages of Australian coals.

Recently Completed Projects

C26039Nanoporosity In Cokes: Their Origin, Control And Influence On CO2 Reactivity

This project using the outcomes of previous project C24060, examine...

C28063A Comprehensive Technical Review Of High-Efficiency Low-Emission (HELE) Pulverised Coal Combustion Technologies For Power Generation

Research and development has been undertaken worldwide to realise co...

C28064Carbon Structure Transformation During Coking Of Australian Coking Coals: Better Understanding The Coke Formation

Carbon structures of coke that are formed during the plastic layer a...

Technical Market Support

Mine Site Greenhouse Gas Mitigation

Mitigating greenhouse gas emissions from the production of coal.

Recently Completed Projects

C28076Selective Absorption Of Methane By Ionic Liquids (SAMIL) - Phase 2 Demonstration In A Packed Bed Reactor

An alternative approach to high temperature oxidation of ventilation...

C26004CFD Modelling Of Reverse Thermal Oxidisers For VAM Abatement - CFD Modelling Of Fixed-Bed RTO Devices

The project is part of a larger multi‐phase program of study a...

C27058Technological Assessment Of A Recycle Reactor For VAM Abatement

Underground coal mining emits high volumes of methane, diluted in ve...

Mine Site Greenhouse Gas Mitigation

Low Emission Coal Use

Step-change technologies aimed at reducing greenhouse gas emissions.

Recently Completed Projects

C17060BGasification Of Australian Coals

Four Australian coals were trialled in the Siemens 5 MWth pilot scale ga...

C17060AOxyfuel Technology For Carbon Capture And Storage Critical Clean Coal Technology - Interim Support

The status of oxy-fuel technology for first-generation plant is indicate...

C18007Review Of Underground Coal Gasification

This report consists of a broad review of underground coal gasification,...

Low Emission Coal Use

Mining And The Community

The relationship between mines and the local community.

Recently Completed Projects

C16027Assessing Housing And Labour Market Impacts Of Mining Developments In Bowen Basin Communities

The focus of this ACARP-funded project has been to identify a number...

C22029Understanding And Managing Cumulative Impacts Of Coal Mining And Other Land Uses In Regions With Diversified Economies

The coal industry operates in the context of competing land-uses that sh...

C23016Approval And Planning Assessment Of Black Coal Mines In NSW And Qld: A Review Of Economic Assessment Techniques

This reports on issues surrounding economic assessment and analysis ...

Mining And The Community

NERDDC

National Energy Research,Development & Demonstration Council (NERDDC) reports - pre 1992.

Recently Completed Projects

1609-C1609Self Heating of Spoil Piles from Open Cut Coal Mines

Self Heating of Spoil Piles from Open Cut Coal Mines

1301-C1301Stress Control Methods for Optimised Development...

Stress Control Methods for Optimised Development and Extraction Operations

0033-C1356Commissioned Report: Australian Thermal Coals...

Commissioned Report: Australian Thermal Coals - An Industry Handbook

NERDDC